Openprise does not recognize Excel files on your Google Drive.
If you are using Data Source type of Google Sheets, and you upload an Excel file, you must first open the file with Google Sheets and save it in Sheet format. Verify that there are no trailing spaces in the file name or the folder name as this will cause import issues. Therefore please avoid the following characters: ? : ” * | / \ The file name must be a valid file name when downloaded by Openprise on our servers. 
For example, you cannot have a Data Source type of CSV and import a Google Sheet or an Excel file. The Data Source type must match the file type.
If you have a Google Sheet or CSV file on Google Drive that is not importing, or not importing properly, check the following:
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